MA RMV Reminds Customers to be Aware of Cyber Security Text Scams

February 11, 2021


Katelyn Parsons

The Massachusetts Registry of Motor Vehicles (RMV) wants to remind you the agency would never request personal information via text messaging. The American Association of Motor Vehicle Administrators (AAMVA), is reporting several states have experienced customers receiving unsolicited text messages from numbers claiming to be other state government agencies with links or information about REAL ID and updating their licenses. These messages are SPAM — customers should not click on the link and should DELETE the message.

The RMV will never request personal information via a text message. We take the privacy of our customers and their personal information very seriously.

Massachusetts is NOT among the states impacted by this scam (at this time). Sharing this information with you is critical in our partnership to keep customer information safe and secure every day.

Should you experience or hear from customers regarding this or any other associated scam related to RMV services, please report them to the FBI’s Scam and Safety Office at 857-386-2000.

Starting on Oct. 1, 2021, you must have a REAL ID or another federally compliant document to fly domestically. Go to the RMV website to learn more about the required documents to obtain a REAL ID.